EasyVideo FAQ

App is not working on my store, why?

App functionality is closely connected with your theme HTML structure, so we did our best to test it on different themes, but there's always a chance that yours one has some unique elements that will require a bit custom setup.

Nevertheless, I'm pretty sure will be able to make it work perfectly on your Store. Please grant me access to your Store Admin so I may investigate. You may send invitation to support@nexusmedia-ua.com. Please also send us an email to that address explaining your problem.

Other EasyVideo FAQs

What is DOM selector and which one I should use with my theme? How to add video? Load Speed Swipe actions on mobile view How to upload own video?