Sized - FAQ

The size chart is not showing on my product page. What should I do?

If the size chart doesn't appear on your product page, check the following:

  1. Is the app installed on your active theme? Go to the Installation page in the Sized app and verify that the status for your published theme shows as active. If it's inactive, follow the installation steps to add the Sized widget to your theme.
  2. Is a size chart assigned to that product? Open the size chart in the Sized app and check the "Apply to" tab to make sure the product in question is included.
  3. Have you saved your changes? Make sure all size chart settings and product assignments have been saved.
  4. Try refreshing the page. Sometimes the storefront cache may delay the appearance of new content. Try clearing your browser cache or opening the page in an incognito/private window.

If the issue persists after checking all of the above, feel free to contact our support team at support@nexusmedia-ua.com — we're always happy to help!

Other Sized - FAQs

What is the Image Editor and how does it work? How do I add custom content to a size chart? How do I add different measurement units to a size chart? How do I create a multilingual Shopify size chart? Can I use multiple size charts for different products? How do I assign a Shopify size chart to specific products? Can I create a custom size chart from scratch? What Shopify size chart templates are available? What is Sized app for Shopify and how does it work?